FCA renames the online retail experience as a new online store

FCA has announced that it will now refer to its online retail experience as an online store. With this unique platform, you can follow the process of purchasing Chrysler, Dodge, Jeep and Ram vehicles entirely online.

Buy the right family carrier: How SUVs compare to people carriers

What is E-Shop?

About six months ago, FCA launched what is now known as the E-Shop to help dealerships sell vehicles during the coronavirus pandemic. This high-end one-stop-shop platform was successful, increasing the percentage of monthly sales from internet leads by around 20%.

When you want to search for a new vehicle, you can easily go to the online store through different websites. Once on the platform, you can find your current car trade-in value, new car pricing information, and financial loan options. Once you’ve finalized the paperwork for a new vehicle online, some dealerships also give you the option of scheduling a home delivery to reduce in-person contact during the purchase process.

What new features will the E-Shop have?

FCA will continually add new features to the online store to make buying a car online more convenient. More recently, the automaker introduced online chat, through which you can receive answers to your questions in real time. By November, you will also be able to make a refundable reservation on different vehicles, using your PayPal account.

By December, E-Shop will offer the possibility to schedule a test drive online. This means that you will have the opportunity to try out a new car without wasting time in the showroom. Participating dealers will also be able to add pre-owned and certified vehicles to the online store, giving you more models to view online.

Used or new vehicles: How to choose your next model

If you want to check out the online store, you can access it through various FCA dealer websites, OEM sites, and social media apps. If you have specific platform questions, use the E-Shop online chat feature or contact a participating reseller.

Amanda Drago lives in West Chester, Ohio with her wonderful family, which includes her adorable dog, Coco. Amanda recently graduated from the University of Miami with degrees in Marketing and Creative Writing. However, if she was ever forced to change careers, she imagines she would train dogs for the movies. In her spare time, she enjoys reading, writing and watching Netflix. She also has a special place in her heart for the theater and buys tickets for as many shows as she can. See more articles by Amanda.